COO

Tyler Sutherland

Location

Canada

Industry

IT & Technology

Number of Employees

42

Computer Games

WTFast Boosts Efficiency and Streamlines HR with OrangeHRM

About WTFast

WTFast is a company revolutionizing the online gaming experience. Their software optimizes internet connections for online multiplayer video games, resulting in smoother gameplay and happier gamers. With a growing team of talented individuals, WTFast turned to OrangeHRM to manage their HR processes effectively.

Background

Prior to implementing OrangeHRM, WTFast, with a team of around 15 employees, relied on manual processes to track employee information and time off. This system became cumbersome as the company grew. They needed a user-friendly and scalable HR solution.

The Challenge

The leadership team at WTFast  faced several challenges with their manual HR system:

  • Time-consuming processes - Manually tracking employee time off and leave requests was inefficient and prone to errors. Tyler Sutherland, COO, was quickly getting overwhelmed as the company was growing very quickly in size and organizational complexity.
  • Lack of automation - Generating reports on vacation balances and accruals required significant manual effort. Hassaan Ahmad, CFO, expressed his frustration on taking extra long every year for annual financial closing.

The Solution

WTFast implemented OrangeHRM's free Open Source version to streamline their HR processes. They found it to be user-friendly and a perfect fit for their tech-savvy team. As their requirements evolved, they wanted to move to a more feature-rich solution, leading them to upgrade to OrangeHRM's paid version, OrangeHRM Advanced, for additional features and functionalities.

OrangeHRM Modules in Action

  • Leave Management - OrangeHRM's leave management system simplified the process of requesting, tracking, and approving time off. This ensured accurate vacation balance tracking and saved the HR team and employees valuable time.
  • Reporting & Analytics - Automated reports on vacation balances and accruals eliminated manual calculations and boosted accuracy. This improved WTFast's financial processes, particularly at year-end.
  • Integration with Payroll - OrangeHRM seamlessly integrated with Quickbooks, further streamlining payroll processes and saving time. OrangeHRM feeds all the information  Quickbooks needs to process the payroll.

A Smooth Upgrade Experience & Exceptional Customer Support

Transitioning from the free version to OrangeHRM Advanced was seamless for WTFast. Hassaan praised the exceptional support he received from the OrangeHRM implementation team, whose proactive approach ensured a smooth implementation process. 

Tyler was highly impressed with OrangeHRM's customer support team. They consistently responded promptly to inquiries and offered clear guidance to resolve any issues. The proactive approach of the support team ensured that WTFast maximized the value of their OrangeHRM investment. 

At OrangeHRM, we are always ready to jump into a quick call to help with any queries or know-how, unlike others in the space who are more likely to divert you to an online KB, portal, or video tutorial. At OrangeHRM, you get white glove service.

The OrangeHRM Advantage

OrangeHRM has been instrumental in transforming WTFast's HR processes. Key benefits include:

  • Increased Efficiency - Automated workflows and reporting saved WTFast significant time and resources.
  • Improved Accuracy - Streamlined processes reduced the risk of errors in leave management and reporting.
  • Enhanced Scalability - OrangeHRM can accommodate WTFast's growing team size, ensuring continued efficiency.
  • User-Friendly Interface - The simple and intuitive interface made it easy for WTFast's tech-savvy employees to adopt the new system.
  • Exceptional Customer Support - The responsive and knowledgeable customer support team ensured WTFast received the maximum benefit from OrangeHRM.

By implementing OrangeHRM,  WTFast has successfully streamlined its HR processes,  increased efficiency,  and improved accuracy.  OrangeHRM's scalability and user-friendly interface make it an ideal solution for companies of all sizes,  allowing them to focus on what matters most, their core business.